How (frequently) can I adjust my investment solution? Does it cost anything?
You can change your investment solution or redefine your investment…
How can I increase my allowance to save on fees?
With findependent, you invest 2'000 francs without management…
Why was I charged fees even though my investment sum is even smaller than my fee-free amount?
For technical reasons, the quarterly management and custody fees…
How can I adjust my IBAN for payouts?
For security reasons, you cannot change the IBAN for payouts…
Why do the profit and return in % not match?
You have a positive profit but a negative return, or vice versa?…
Why can’t I see my deposit in the app yet?
As our partner bank, the Hypothekarbank Lenzburg, still has to…
How can I change the name or the image?
You can change the picture and the name of your investment solution…
How can I withdraw money?
To do this, simply tap on "Withdraw" directly in the app at your…
Why is the data in the app not up to date?
The data in the app is always updated at around 10:30 a.m. and…
When will findependent also be available in English and French?
We expect to launch an English and French version of the findependent…
